A mobile app that allows students within Texas State University to sell, rent, purchase, and deliver goods safely.
Most students have to buy expensive or abundant supplies depending on the course. And, for the most part, they don't usually use all of them, so they’re left with leftover supplies.
To give students at Texas State University the power to conveniently sell and attain affordable supplies in a safe place.
Primary Researcher
User research, user testing, wireframing and prototyping
Gina Yoo – Secondary researcher Tanner Carvan – Immersion researcher
We chose this research method because it allows us to empathize, connect with the user, and fully understand their need.
Mainly undergraduate students to a small portion of graduate students between the age of 17-25.
We conducted research across the university to gather data on our target audience to uncover their pain points.
Respondents
32 respondents
Our climate has, over time, experienced drastic changes occurring as a result of our daily activities that have proven to be harmful and unsustainable.
Reusing ensures that we use items to their full capacity. Whether you shop secondhand to use that item, donate, or gift someone, you are making it useful and giving it a new life.
We went ahead and opened up the exploration space for brainstorming possible solutions.
Our users came from our survey data; understanding the user’s pain points helped us frame the direction of the project.
Age: 24
Class level: Senior
Occupation: Student/Part-time associate
Income: 20K annually
Living location: San Marcos, TX
To acquire and sell supplies on campus that were affordable and gently used.
Having to buy many photography supplies plus extra materials to execute her course design projects, which have cost her quite a penny.
Melissa is a determined student who needs affordable supplies because she already has expensive tuition to pay for.
Age: 25
Class level: Senior
Occupation: Full-time student/ no employment
Income: Scholarships/ student loans
Living location: San Marcos, TX
This showcases the overall process of how the product would work for both parties.
The goal is to design a more intuitive layout so the user can browse products visually.
A walkthrough of how the user would interact with the posting function.
User tests were conducted with Texas State University students to uncover paint points they had throughout the process.
Users were asked to test our prototype by purchasing a product and sharing their feedback on the process.
The user was unsure if the chat box was to send a message or to comment on the item.
On the product detail page, users would like to see other items from the same seller so they don’t have to go back to browse.
Make call to action (CAT) links a different color or underline them.
Users were asked to test our posting function and give any feedback that would help improve the application.
The user preferred to have the post button highlighted toward the end of the confirmation instead of throughout the process.
Implement a cancel button at the end of the posting function.
The user would prefer to have a notification that confirms the post.
Step 4 was changed to showcase what the user would see once the item is uploaded and posted.
Texas State University students can extend a product’s life by promoting reusability and benefiting from the exchange.
Students will usually choose convenience over lengthy shipping times if they can obtain products nearby.
To Identify and research packaging options for students’ products so they can be delivered more easily and environmentally friendly.
To promote the reuse of secondhand items across the university through advertising.
